Policy Service
Emergency Contacts and Claims
Many insurance companies accept claim reports directly by phone. Find your company below, or call our office and our staff will assist you with the claims process.
In a true emergency, please contact 911 before contacting your insurance agent or company.
If your company is not listed below, please report your claim to our office first. Telephone is the quickest way to reach us — call 585-657-6101 during normal business hours and our staff will assist you. Most companies will require you to provide a statement to a claims specialist.
Direct claim reporting numbers
A Central
(866) 222-2242Company details →Adirondack
(877) 248-0555Company details →Allstate
(800) 347-4711Company details →Countryway
(800) 828-6862Company details →Encompass
(800) 588-7400Company details →Erie & Niagara
(800) 234-9876Company details →Farm Family
(800) 948-3276Company details →Main Street America Group
(877) 425-2467Company details →National General
(800) 468-3466Company details →New York Central Mutual
(800) 234-6926Company details →Preferred Mutual
(800) 333-7642Company details →Progressive
(800) 776-4737Company details →Selective
(866) 455-9969Company details →The Hartford
(800) 327-3636Company details →Travelers
(800) 252-4633Company details →Wayne Cooperative
(800) 724-1648Company details →
Need help with a claim?
Call our office during business hours and our staff will assist you with the claims process, or schedule an appointment to talk it through.