Customer Reviews

We’re collecting success stories from friends & clients. We would love to share your story with others if we feel it may benefit them.

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You guys have always stood behind me. You are like a Mechanic – I only have one. Stan gave me my first policy over 30 years ago. – Phil from Canandaigua
I am pretty impressed with how my claim was handled – very fast! They have been very responsive. – Peter from Farmington
Thanks for your expedient reply and good advice... Again, my gratitude for your promptness. It is clear that moving the policies to your agency was a wise decision. - Stan from Canandaigua
You went the extra mile to service our insurance needs. You obviously know the industry and it shows in the quotes you presented to us. The best part is you got us extra coverage at a better price and had everything done in one day. Thanks! – Jacob from Shortsville
I picked the Stan Steele Agency for all my insurance needs because I like doing business with a family owned business that has been around for as many years as they have. My father used them, and now I do. But that is not the only reason. For a while I used a competitor, but when I had a suspicion I was paying too much, I asked a few places for a quote, and Stan Steele Agency came in much cheaper. I ended up switching everything over to them, and have been happy ever since. – Pam from Canandaigua
I had the most fulfilling insurance review I have ever had in my life. Never before has someone sat down with me and explained every line item and made sure that I understood the coverages and that the information on the policy was correct. My wife and I are both very happy and keep your phone number handy to give out to people because of how impressed we were with the service from your office. - Norman from Penn Yan
I went in to get insurance and the young lady sat there and explained everything in detail she was beyond polite and she knew just what she was doing. I didn't even wait five minutes they were right there I recommend them to everyone. They are family orientated. - BJ

I recently moved to New York and transferred my policies to the closest agent of the insurance company I had worked with for many years. They didn't apply my discounts correctly and I almost lost out on my 6 year safe driving discount. I finally got things straightened out and switched to a different agent of the same brand since I wasn't too impressed with the first one.

In the meantime I had met Matt Steele and found out he was an independent insurance agent. I asked if it would be worthwhile to get some quotes for renters and auto insurance even though I doubted I would be able to beat my current premium with the discounts I had earned. He offered to run the numbers. Not only did he find me policies that will end up saving me over $250 a year, they were much more robust policies with liability limits several times what I had been getting with my previous policies (the savings would be even more if I just wanted the equivalent policies). He explained that as I was just starting my career, I wanted to make sure I was covered with the proper limits.

Matt was great. He answered questions via phone and email, during business hours and after. He gave me multiple different quotes when I asked about different options. I also liked that he had multiple insurance companies that he could check to find the best policy for me. I definitely would recommend contacting him and at least having him review your coverage to see if he can save you money with a better policy. - Gabe from Mount Morris